I am pleased

Yesterday, I wrote a very sarcastic and nasty letter to the top management at KL and SG of one of my dealers regarding one of their sales representative.

This guy is not only stupid but have refused to answer to my complaint.

Today I got a call from him regarding the letter.

He's arranging a meet up with me tomorrow at my office to save his sorry ass.

I am pleased *grin*

All in a days work

2 Mak Nyah (man dressed as woman = tranny) came to my shop to do some frame repairs.

Nyah 1 : Hey leng chai, boleh tolong saya dengan ni? (showing me "her" broken frames)
Nyah 2 : (eating banana) Sekarang makan pisang saja boleh.... pisang orang tak dapat.
Me : ..................................
Nyah 2 : Leng chai nampak kacak je hari ini?
Me : Sorry... tak boleh repair.............

My girls was giggling non stop at the back.

Oakley Prescription Frames Price Check

I need help from those who can.

I need prices for Oakley prescription frames (discounted and non-discounted if possible).

I'll be grateful if you guys/gals could just survey the current prices for me (especially those in Penang/KL/JB) if you happen to be out and around.

If at all possible please tell me the price and also the model. Just the name would do (ie. Intervene, Dictate, Jackknife)

Refer here for reference http://oakley.com/view_all/mens_prescription

Alternatively, if you've purchased Oakley frames a while back, please do tell me how much you bought them for.

Thanks in advance!

My thoughts on work.

I am actually an extremely lazy person by nature. When I tell people about this, many would laugh and not take me too seriously since they do see me as a workaholic at most times (I tend to take a hands-on approach on most of my work). The only reason why some people don't see this "lazy" nature of mine is the self motivation that I give myself to mask this endemic problem. I am a person that needs to be pushed when doing things so knowing that, I set targets. In whatever work that I do, I put forth a mental image of targets that needs to be achieved by a certain deadline. That creates a "rush" that keeps me on my toes most of the time.

Recently though, the "rush" seems somewhat diminished. A lot of the objectives I've set for the year is more or less ahead of schedule and I can now see myself slowing down. Although there is a big assignment coming up in the coming month, I've more or less completed all the paperwork for it. I now wonder if I should fast track some of the plans that I have for 2009 sooner rather then later.


The other day while chatting with a friend, I was told off saying that I try to do too many things on my own at work even though there are people there that could do it for me. He don't seem to agree on my hands-on approach to work.

I brushed him off with a laugh.

I know where he is coming from actually. One need to know how to delegate work in order to be successful. Nevertheless I believe in the saying, "the jack of all trades and the master of all". Experience have taught me to not depend solely on others. This way, no one can take you for a ride and it also tells your subordinates that they are not indispensable. That keeps the workforce on their toes and do actually promote productivity.

If your at the top then make sure you know everything there is in every department under your wing;- that's the way i deal with work.

Dato Tin Kosong

Warning : This is going to be a slightly boring long post

3 days ago, a suppose to be high ranking government officer who carries the title Dato' came to my practice. The moment he came in he asked my staff for THE best glasses that we have. My staff not used to people like that then got me out to handle this Dato' personally.

He then introduced himself as Dato' X, A Deputy Director for one of the Ministries (I shall not say the Ministry he is in here) in Malaysia. I then showed him a pair of frames that cost around 1K+. He didn't look very impressed and asked me to guess how much his glasses was worth. I had a look at it and saw a GS engraving on the frame. Never heard of such a brand before so I just said I would not want to speculate. He then told me its worth 3K. I just smiled at him and told him a small town like mine can't afford selling 3k frames to the general public. Anyway, he had a few look at my frames and out of the blue asked me to repair his frames which apparently was a bit bent and loose. I got one of my staff to repair it while I "entertain" the Dato' further. He finally found the frame that he wanted and I proceeded to invite him to my sight test room for further examination. Apparently he was in a rush and said that he would come in the next day to have his eyes tested. Upon leaving he insisted that I follow him to his car (which was parked really nearby) to get his namecard. Probably I gave him the "I don't care" look and did not treat him like a dignitary so he wanted to show me his credentials on paper.

Anyways, I walked with him towards his car. While walking I wondered what kind of Merc or BMW he might be driving and both of us stop in front of a Proton Perdana Executive. He then introduced me to his car! I was like.... huh? You got a Proton Perdana and you are proud of it? Good thing I am only driving my Vios which was incidentally parked opposite his. If I was driving a BMW I would definitely then tell him "nice car Dato, by the way, the car over there is mine". Now that would have been really interesting.

The namecard he gave me does confirm him being an Assistant Director of a GLC company linked to a prominent ministry in Malaysia.

I did have a short conversation with him and to sum it up, this Dato' is a total walking ego trip. I think his best line was and I quote

"Its not easy to manage Malaysia" - I was like, WHAT??!! Your only a bloody Assistant Director of a GLC company providing a service for a Ministry in Malaysia. When at any point are you managing the country??!!

I made a bet with my staff that this Dato' would not be coming back cause I suspect that he only wanted his frames adjusted and made up the whole story that he wanted a pair of new glasses. To my surprise, the Dato' really came back the next day. But now here's the catch, he came in saying he wanted glasses and then told me that the frame I adjusted for him (for FREE) yesterday was still a bit loose.

After me doing the necessary adjustments on the frame and also me refracting his eyes, he then told me if I accept cheque. Knowing that his glasses won't be ready that soon, I told him we would take cheque if he pays for everything today. He nodded and told me he would give me a cheque the next day. I was bloody pissed at that point. I was thinking, is there anyone on earth that goes to buy anything without bringing any money (and the fact that he knows roughly how much it would cost from his first visit yesterday) ?? I then told him that we accept credit card but he replied that he don't have any credit card with him. I was totally flabbergasted.

Safe to say I won't be getting any cheque from this Dato' Tin Kosong as it has been 2 days and I have yet to see his face. Good thing I never did the order for him even though he insisted that the glasses be ready in 4 days time.

Lets see if I am right on this one.



P.S To those that don't know what is Tin Kosong, its Malay meaning empty can. We all know that empty can when hit sounds the loudest but there is actually nothing inside.

Cataract Surgery

I am in the midst of preparing a powerpower point presentation for "The Right To Sight" community project. One of the issues that I would be talking about is the prevalence of cataracts being one of the major contributor towards blindness among poor communities. It only takes a simple 10 minute surgical procedure in order to restore their sight.

Many people have asked me about cataract surgery so I have included a clip in my presentation.

I am also including it here as I am sure many people are curious what cataract surgery looks like and truly how simple the whole procedure is.

Warning: If you squirm looking at a bit of blood and faint at the sight of surgical procedures, do not proceed any further. You have been warned.

I am not just an Optometrist

I am also the cleaning lady.

This are like really old frames that I still have around. Notice the smiley face? That's how thick the dust have accumulated over the years.

All of them packed nicely into a box and into the storeroom

I am also the repairman

This lady wanted her glasses adjusted. Notice the really dirty nose pads? Yuck! And she refused to have them changed.....

I am also the technician

My Grover showing his tantrums. Took me more then an hour to have the belt fixed

And apparently, I am also Aedes mosquito

The Department of Health being inconsiderate yet again by fogging the whole area without informing us before hand. They want to kill us as well as those mozzies!

This more or less summarize my week at work among other things that I have done :P

What A Beautiful Monday

Nothing brightens up a Lazy Monday then great sales. Today we did 400% sales more then the daily weekly target. I was more or less smiling all the way till the end of my working day.

*Ka Ching Ka Ching*

I also had 3 contact lens sales online, my first sales since I started it less then a week ago. That I am truly surprised. The site is not exactly done yet but I guess my friends are being helpful promoting it for me.

If anyone wish to get contact lenses do have a look. Even if you don't, feedback's are appreciated.

http://mycontactlenses.blogspot.com/

After work, I went to pasar malam and got 6 DVD's with a bunch of tit bits. I honestly think i got an addiction for pirated DVD's. I'll buy a minimum of 10 DVD's a month to keep but end up watching less then half of them.

Whats an Optometrist

When I am asked about my profession, 90% of the time people have no idea what an Optometrist is. So I have decided to explain to everyone here the various eye care professions that is currently out there in the industry.

I totally plagiarised one of my old PowerPoint slides from a previous talk I did a few month back. So this is going to be dry... very dry.......

WHAT IS AN OPTOMETRIST?

Previously known as ophthalmic opticians, Optometrist are trained professionals who examine eyes, detect eye disease and problems, test sight, give advice on visual problems, and prescribe and dispense spectacles or contact lenses. They also recommend other treatments or visual aids where appropriate. Optometrist is trained to recognise eye diseases and referring such cases as necessary.

Optometrist study at university for at least three years. Once qualified, they have the opportunity to develop their interest in specialist aspects of practice such as contact lenses, eye treatment, low vision, children's vision and sport vision.

All Optometrist practicing in Malaysia must be registered with the Malaysian Optical Council, the profession's regulatory body, and listed in the Optometrist Register (Second Schedule). When choosing an optometrist, look out for the letters BSc or BSC(Hons) Optometry after his or her name. It means the optometrist is a fully qualified professional.

OTHER EYE PROFESSIONALS

DISPENSING OPTICIANS (OPTICIANS)
Dispensing opticians advise on, fit and supply spectacle frame and lenses after taking account of each client lifestyle and vocational needs. In Malaysia they are allowed to test the eyes for the purpose of dispensing prescription glasses.

In Malaysia, most Dispensing Optician study at Axismatic Professional Institute after finishing their SPM. The course last for a year and a half in which they will obtain the Fellow of British Dispensing Optician (FBDO) on completion. They are however, not allowed to prescribe or dispense contact lenses unless they further their studies and obtain recognition by the Malaysian Optical Council to prescribe contact lenses. They are not trained to detect eye disease.

All Dispensing Opticians practicing in Malaysia must be registered with the Malaysian Optical Council, the profession's regulatory body, and listed in the Opticians Register (First Schedule).

OPHTHALMOLOGIST
Ophthalmologist specialize in eye disease, treatment and surgery. Medically qualified, they mainly work in eye hospitals, private practice and hospital eye departments.

ORTHOPTISTS
Orthoptists generally work with ophthalmologist in hospitals and in the community. They are concerned with eye problems relating to eye movements and the inability of the eyes to work together. Examples of this problems are squint (strabismus), lazy eyes (amblyopia) and double vision (diplopia).

Hope i didn't bore you to death!

My Day At Work

A male customer in his 30's walked in.

Me : Selamat Petang... encik nak buat cermin mata?
Customer : Tengok je.....
Me : Boleh, silakan
Customer : Saya mata tak rosak lah..... tupai atas pokok pun nampak. You tak tau ka.
Me : ...................... (you cheeky bastard)
Customer : Mak saya nak buat.
Me : Boleh.... tiada masalah
Customer : So... mana satu bingkai cantik dan baik. Saya nak tahan 10 tahun punya. Ada yang RM6 punya?
Me : Ada
Customer : Sila tunjuk.... mana?
Me : Kat pasar malam

(Loud laughter from patients on the next cubicle)

Customer : ..............
Me : (nyek nyek nyek)

*Anyway, it ended with the mom making glasses from me regardless... kaching!*

My Day At Work

A patient in his mid twenties came into my sight test room.

*Switch on the projector*

Me : Please read the letter on the projector chart

Patient : Contact Lens Related Ocular Conditions.

Me : Huh??? Can you repeat pls?

Patient : Contact Lens Related Ocular Conditions.

*Looks at chart*

Me : ........................................................................

@____________@

My day at the office.

A patient lady came in to my practice today.

Patient : Selamat patang
Me : Selamat petang
Patient : Saya nak check mata, boleh?
Me : Boleh kak no problem. Sila duduk disini.
Patient : Hmm.... boleh tumpang tanya. Umur Encik berapa tahun?
Me : (A bit shy lah... the girl hitting at me ka?) Umm.... baru 29 lebih.
Patient : Saya baru 27.... you panggil kak buat ape?
Me : ...............................

Sound Effects : Kuang kuang kuang kuang

I am not young anymore afterall............