Apparently, one of her sisters patient is convinced that The Pavilion, famed with Prada's, Gucci's and many more exclusive designer brands are also selling fakes at premium prices.
The story started when the husband bought an LV bag for this lady.
One day the lady went to Paris for a holiday. And with Paris, one would not escape the chance of browsing at the famed Louis Vuitton outlet at Champ Élysées. As she entered the outlet, to her horror, one of the LV staff cut her LV bag strap with a scissors. Of course the lady threw out a fit seeing the lovely LV that was given to her by her loving hubby vandalized. However, the staff in the outlet was firm and told her that the LV bag that she was carrying was a fake. Of course she brought up the fact that the bag was indeed purchased at a genuine LV outlet in Malaysia. Nevertheless, the sales representative cared no word of hers and insisted that it was a fake. And this is not even coming from the branch manager in Paris but from the front desk sales representative. She was then later advices to go back to the LV outlet in Malaysia to seek an explanation if indeed it was bought there.
Of course all this while I would believe that the lady would have really felt small and humiliated as none of the working staff truly believed that she bought the bag from a legitimate LV outlet.
Hence, the moment she came back to Malaysia, the lady stormed into LV, at Pavilion and asked for an explanation. Lo and behold, the branch outlet instantly identified the product as a fake and simply gave an explanation that the fake could be due to an inside job. She was then asked to pick any bag in the outlet as compensation. (wait a minute here, you mean the manager can identify the bag so easily? If that's the case then what guarantee that any of the LV in the outlets are original in the first place?).
We did not dwell on the nitty gritty details that happened after that as we progressed through our conversation that morning.
If I were the lady, I would write a letter to the management of the company, cc them to the domestic trade and consume department, the consumer tribunal, the consumer association and any other related department that I can think off. Hell, I think I may even want to cc it to the prime ministers department!
If it is indeed true that even Pavilion outlets are selling fakes then non of us consumers are safe.
Good thing I buy most of my day to day needs at Jusco...........
- Posted using BlogPress from my iPad
2 comments:
Personally however, fake or no fake aside, LV in Paris could have just told her that the bag she held was fake, and kick her out of the store. They have NO right to destroy her property even if she knew it was fake. Just cutting someone's object with no proof that it is a knock off is hella rude and VERY unprofessional, and I would have ripped the staff a whole new a$$hole had it been me. Because in the end it is a gift, money was used to buy it, and again, THEY HAVE NO CONCRETE PROOF.
Cutting someone's fake item doesn't make them passionate about their work, it just turns them into snobs, snobs who do NOT deserve a dime if that is how they treat customers.
I dun think there is lv store in pavilion...R u telling lies here?
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